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PRIVACY

Privacy Policy

Last updated: 29th October 2025

At Rearden Cord Limited (“we”, “our”, “us”), we are committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit www.rearden-cord.co.uk.

By visiting and using our website, you accept and consent to the practices described in this policy.

1. Data Controller

For the purposes of the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018, the data controller is:

Rearden Cord Limited
Email: info@rearden-cord.co.uk

2. Information We Collect

This policy covers both information you provide to us directly and information we collect automatically when you use our website.

a. Information You Provide

  • Your name
  • Your email address
  • Your contact details
  • Any other information you submit through forms or correspondence

b. Information We Collect Automatically

  • Your IP address
  • Information about your browser and operating system
  • Details of your visit (e.g., pages viewed, duration, errors encountered, and interactions)

3. How We Use Your Information

Any personal data we collect is used in accordance with GDPR and other applicable laws. We use your information to:

  • Respond to your enquiries and provide customer support.
  • Send newsletters if you have opted in to receive them.
  • Provide the information, products, and services you request.
  • Inform you about related products or services you might be interested in.
  • Notify you of changes to our services or policies.
  • Keep our website secure and prevent fraud.
  • Improve our website’s functionality and personalise your experience.
  • Facilitate hosting, data storage, and technical operations via trusted third-party providers.
  • Measure and improve the effectiveness of our advertising.

We take reasonable measures to ensure your personal data is secure, both digitally and physically. However, no online transmission or storage method is completely secure, and you transmit data at your own risk.

Your data may be retained if required for legal, tax, or accounting purposes.

4. Disclosure of Your Information

We may share limited, non-identifiable data with trusted third parties such as:

  • Analytics and search engine providers who help us improve and optimise our website.
  • Third-party service providers who support our business operations (e.g., hosting or data backup).

5. How Long We Keep Your Data

We only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including to meet legal, accounting, or reporting requirements.

If required by law, or to prevent fraud and abuse, resolve disputes, or enforce our Terms and Conditions, we may retain certain information for a limited period even after it is no longer needed to provide services.

6. Cookies

Cookies are small text files stored on your device to help websites function effectively. They allow us to distinguish users and improve your browsing experience.

For more information about how and why we use cookies, please read our Cookie Policy.

7. Accessing, Updating, or Deleting Your Data

You have the right to request access to, correction of, or deletion of the personal data we hold about you. To make a request, please contact our Data Protection Officer at:

Email: info@rearden-cord.co.uk

If you wish to unsubscribe from our email communications, please use the unsubscribe link in the email or contact us directly.

We may charge a reasonable administrative fee if your request is excessive, unfounded, or if you request multiple copies of your data.

8. Complaints

If you have any concerns about how we handle your personal data, please contact our Data Protection Officer first so we can resolve your issue promptly.

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) in the UK.

9. Updates to This Policy

This policy was last updated on [Insert Date]. We may update this policy from time to time, and any changes will be posted on this page.

By continuing to use our website after updates are posted, you agree to the revised terms.